PUBPOL-851

HUMAN CENTERED DESIGN

Not in Fall 2026
PPS · Taught by Osborne, Zach · Last offered Spring 2025
Term
Instructor

Overview

Feedback is mostly positive. The strongest signal is that the course structure feels organized. Difficulty runs on the high side even without a single dominant complaint theme. Best for students who value a clean structure and predictable flow.

DepartmentPPS
Terms offeredSpring
Typical enrollment15–15
Semesters of data2
17
Responses
30
Enrollment
57%
Response Rate

Evaluation Scores

Overall quality
Teaching, content, and experience combined.
4.3
12345
Intellectually stimulating
Challenges students to think deeply.
4.1
12345
Instructor effectiveness
Explains concepts and facilitates learning.
4.0
12345
Difficulty
Higher means harder.
3.9
12345

Feedback Analysis

Feedback Analysismedium
Analysis based on student evaluations
Based on 29 comments across 2 sections

Feedback is mostly positive. The strongest signal is that the course structure feels organized. Difficulty runs on the high side even without a single dominant complaint theme. Best for students who value a clean structure and predictable flow.

Student Reports
How hard is the A?
A is doable but not automatic
The signal here is more do-the-work-and-you-should-be-fine than easy-A chatter. Students do not describe the A as automatic, but the evidence also does not paint grading as punishing.
Homework Load
Moderate homework load
Homework load looks moderate. The recurring signal is steady weekly work, but not a course that turns every assignment into a grind.
Lecture Load
Lighter lecture burden
Student comments describe this as more discussion-, seminar-, or workshop-driven than lecture-dependent. The lecture burden itself does not sound like the main source of friction.
Strengths
Students frequently describe the course structure as organized and easy to follow.
Students repeatedly say the course teaches something concrete, whether that is content mastery, research skill, or a strong foundation.
Tradeoffs
Difficulty runs high even when comments do not settle on one dominant complaint.
Best fit for
Best for students who value a clean structure and predictable flow.
Watch out for
A large share of the evidence comes from one instructor's version of the course, so this may not generalize cleanly.

Student Responses

- Human Centered Design framework. Details of various phases involved. - Structured approach to problem solving. - Understanding various perspectives and involving all stakeholders in the design process.
Spring 2024 · Chernik, Aria
The deep value of getting in front of people for whom you are trying to solve a problem. Once in front of them you should let empathy, curiosity and storytelling be your guide for the conversation. Once you have captured the perspective of this group you have the opportunity to wield a lot of power in making changes for an organization/process/etc.
Spring 2024 · Chernik, Aria
- Incorporated qualitative research methods and instilled great practices - Ways of including creativity and innovative methods for problem solving - Ways to work bring with clients along the way
Spring 2024 · Chernik, Aria
The emphasis on "human centered" thinking and empathetic value makes this THE class to take for any policymaker/decision-makers out there. The tasks were very hands-on, and I felt my communication and presenting skills were greatly enhanced.
Spring 2024 · Chernik, Aria
A foundation in human centered design process; a new way to lead interviews; and how to approach a semester long client based team project
Spring 2024 · Chernik, Aria

Rating History

Rating history
Error bars show \u00B11 std dev
TermInstructorOverallDifficultyHrs/wkEnrolled
Spring 2025Osborne, Zach 5.0Rate My ProfessorsQuality5.0Difficulty1.7Would retake100%Based on 7 ratingsClick to view on RMP →15
Spring 2024Chernik, Aria 3.6Rate My ProfessorsQuality3.6Difficulty3.2Based on 9 ratingsClick to view on RMP →4.33.915